Terms and Conditions

Introduction

By using the services offered by Casino SpinShark UK, you confirm that understanding and following the online gambling laws in your jurisdiction is entirely your responsibility. You must familiarise yourself with these regulations before engaging with our platform.

Eligibility Requirements

Access to the Casino is restricted to players located in jurisdictions where online gambling is legally permitted. Verifying that online gambling is lawful in your location before registering or placing wagers remains your responsibility.

Only individuals aged 18 years or older may participate. If your country of residence has a higher legal gambling age, that age applies instead. The Casino reserves the right to verify your age at any time. Accounts may be restricted or suspended if age requirements are not satisfied.

Player Account Regulations

Each player may maintain only one personal account. Creating multiple accounts will result in suspension or termination of all accounts involved. Granting third parties access to your account, including minors, is strictly prohibited.

Any winnings or bonuses obtained through duplicate accounts will be reclaimed. The website is intended for personal entertainment only. Using the site for commercial purposes is forbidden.

Supported Currencies

The Casino accepts the following currencies for deposits and withdrawals:

• GBP
• EUR
• USD
• CAD
• AUD
• BTC
• XRP
• USDT
• DOGE
• LTC
• TRX

Deposit Information

The platform offers various payment methods including VISA and MasterCard credit and debit cards, plus alternative payment options. Contact our Support team at [email protected] for information about payment methods available in your country.

Minimum deposit amounts are:

• GBP/EUR/USD/CAD/AUD: 20
• BTC: 0.0001
• TRX: 1
• XRP: 0.001
• USDT: 2
• DOGE: 1
• LTC: 0.01

Maximum deposit amounts depend on your chosen payment method.

The Casino does not accept third-party payments. Funds must be deposited using a bank account, bank card, e-wallet or other payment method registered in your name. Security checks revealing violations of this condition will result in confiscation of winnings and refund of the original deposit to the payment account owner. The Casino bears no responsibility for funds lost due to third-party deposits.

Due to cryptocurrency characteristics, deposit limits cannot be applied to deposits made through the CoinsPaid payment system. Players wishing to set deposit limits for responsible gambling should use alternative payment methods.

Withdrawal Policy

Minimum withdrawal amounts are:

• GBP/EUR/USD/CAD/AUD: 20
• BTC: 0.0002
• XRP: 0.001
• USDT: 5
• TRX: 1
• DOGE: 1.0
• LTC: 0.01

Maximum withdrawal amounts depend on your payment method. Amounts exceeding the limit of a particular payment system will be withdrawn in instalments.

Withdrawal Limits:

• Daily: £4,000 / €4,000 / $4,000 / C$4,000 / A$4,000
• Weekly: £8,000 / €8,000 / $8,000 / C$8,000 / A$8,000
• Monthly: £30,000 / €30,000 / $30,000 / C$30,000 / A$30,000

Winnings exceeding £30,000 / €30,000 / $30,000 / C$30,000 / A$30,000 may be divided into monthly instalments until the full amount is paid.

Daily Profit Caps:

• VIP users: £50,000 / €50,000 / $50,000 (or currency equivalent)
• Non-VIP users and VIP trial period users: £25,000 / €25,000 / $25,000 (or currency equivalent)

Profits exceeding these limits within any 24-hour period (00:00-23:59 UTC) will result in additional bets being voided. Associated wagered sums will be returned. Excess profits beyond the cap may be voided entirely at our discretion.

The Casino reserves the right to verify your identity before processing payouts. Withdrawals may be held during identity verification. Providing false personal data will result in withdrawal refusal and account termination, with notification sent via email.

Bank Transfer payouts are processed within 5-7 banking days. USD payouts via Bank Transfer are unavailable. Bank transfer withdrawals may incur additional charges from intermediary banks up to €16 equivalent. These charges remain outside the Casino’s control.

The internal operating currency is Euro. Transactions in other currencies may result in slightly higher deductions due to currency conversions by your bank or our payment processing system.

Refund Requests must be submitted within 24 hours of the transaction or within 30 days if another individual accessed your account. Credit card refunds will be processed up to the total deposited amount. Excess amounts will be paid via alternative methods. Bonuses and winnings will be deducted before processing refunds. High-risk credit card purchases may be refunded with appropriate authorities notified. Users bear responsibility for any costs incurred during refund processing.

Wagering Requirements

Every deposit must be wagered 3 times (bets totalling three times the deposit amount) before withdrawal of funds connected to that deposit becomes available. Multiple deposits made without gaming activity require wagering the total combined amount before withdrawal. Failure to meet this requirement allows the Casino to charge a processing fee for deposits and withdrawals at our sole discretion.

Game Availability and Rules

Certain games may be restricted in specific jurisdictions due to game provider policies. Players attempting to bypass regional restrictions using VPNs or similar methods violate these terms. Any winnings obtained through such actions will be forfeited.

A comprehensive list of countries where games from NetEnt, Street Fighter and other providers may be unavailable is provided separately. Players from certain countries are ineligible to win jackpots in specific NetEnt games. Canadian players are prohibited from engaging with games provided by the NYX gaming platform.

Understanding the rules of each game you play is your responsibility. Familiarising yourself with the theoretical return-to-player (RTP) percentage for each game before participating is recommended.

Anti-Fraud Measures

The Casino maintains a strict anti-fraud policy utilising various detection tools and techniques. Players suspected of fraudulent actions face account termination and suspension of all payouts. Fraudulent actions include but are not limited to:

• Collusion with other players
• Developing strategies aimed at unfair winnings
• Committing fraud against other online casinos or payment providers
• Depositing funds from illicit sources
• Initiating chargeback procedures or disputing payments
• Creating multiple accounts
• Any other forms of cheating
• Declaring bankruptcy in your country of residence

These decisions are made at the Casino’s sole discretion. Players will not be notified of reasons for such actions. The Casino reserves the right to notify relevant regulatory authorities of fraudulent activities.

Zero Tolerance for Advantage Play applies. Players attempting to exploit welcome offers or other promotions agree that bonuses and associated winnings may be voided due to:

• Use of stolen cards
• Chargebacks
• Creating multiple accounts for promotional benefits
• Providing false registration information
• Submitting forged documents
• Actions that may harm the Casino
• Low-risk roulette play covering 25 or more of 37 numbers

The Casino reserves the right to close player accounts and refund remaining balances, minus relevant withdrawal charges, at absolute discretion without prior notice.

Account verification may require documents (ID, payment system details, utility bills) in Latin or Cyrillic alphabet. Players unable to provide such documents may be required to complete video verification presenting their documents.

The Casino reserves the right to withhold payments upon suspicion or evidence of system manipulation. Criminal charges may be filed against users who manipulate or attempt to manipulate the casino system.

Taxes and Financial Obligations

Covering any fees, taxes or financial obligations arising from your winnings according to your country’s laws remains your responsibility.

Inactive Accounts

Accounts without login activity for 12 consecutive months are considered inactive. A monthly maintenance fee of £10 (or equivalent) will be charged to dormant accounts with positive balances. This fee continues until the balance is exhausted or the account is reactivated.

Liability Disclaimer

By accepting these Terms and Conditions, you acknowledge that gambling involves financial risk and may result in fund loss. The Casino is not responsible for any financial damages or losses incurred through Website use.

The Casino accepts no liability for technical issues including hardware or software malfunctions, lost or unstable internet connections, or other disruptions interfering with Website access or gameplay continuity.

Wagers accepted or payments made in error may be voided or re-settled under correct terms at the Casino’s discretion.

Funds credited to your account mistakenly — whether through technical error, incorrect paytables or human mistake — remain Casino property. Such amounts may be withdrawn from your account. Funds withdrawn before error identification constitute debt owed to the Casino. Immediate notification is required upon discovering such errors.

General Terms and Conditions displayed on spinshark-casino.uk.com form the binding agreement between you and the Casino. Support team guidance is intended for assistance only and does not modify official terms.

Conflicts between customer support information and published Terms and Conditions are resolved in favour of the Terms and Conditions. Discrepancies between language versions are resolved in favour of the English version.

Amendments to Terms and Conditions

The Casino retains the right to alter these Terms and Conditions at its discretion. Changes will be communicated to players before implementation. Regular review of the Terms and Conditions page is strongly advised to stay informed about updates.

Complaints and Dispute Resolution

Players experiencing issues with payments, bonuses or responsible gaming limits should contact our Support team at [email protected]. Complaints will be reviewed and escalated if necessary.

Unresolved issues may be directed to independent authorities, gaming regulators or licensing bodies listed on the website.

Disputes between screen results and game server logs will be resolved using game server logs as the final authority.

Additional Provisions

The Casino reserves the right to modify or discontinue any games, events or promotional offers without prior notice.

These Terms and Conditions constitute a legally binding agreement between the Casino and its players. Carefully reading and adhering to these rules is your responsibility. Conflicts between these Terms and customer support advice are resolved in favour of the Terms and Conditions.